Helpful Merger Information
The operational merger has been completed. Due to the high volume of inquiries and calls, we are diligently working to respond and assist you. Thank you for your patience. We appreciate your business and support.
Important Information:
Member Number:
If you Star Choice CU member number has 4 digits, your new SharePoint CU member number will begin with 700. If it has 5 digits, it will start with 70.
For example:
Star Choice member number: 1234 / SharePoint CU member number: 7001234
Star Choice member number: 12345 / SharePoint CU member number: 7012345
Debit Cards:
Debit cards were mailed out between June 24 and July 5. If you have not received a SharePoint CU debit card, please reach out to us.
To activate your debit card:
- Call 1-866-985-2273 and follow the instructions.
- Don’t forget to set up a new PIN (your Star Choice CU debit card PIN did not transfer with your new SharePoint CU debit card).
Business Accounts:
At this time, online and mobile banking enrollment is not availalbe. We are working with our online banking vendor to resolve this issues. Stay tunes for more information. We apologize for any inconvience this may cause.
Statements:
Please be aware that your final Star Choice statement, covering the period from July 1 to July 8, will be mailed to the address we have on file. Your first statement from SharePoint Credit Union will be mailed to the address on file in August. All members will receive paper statements; however, you have the option to switch to eStatements by signing up through online or mobile banking.
Cards App:
Our Cards App, developed with credit union members foremost in mind, brings together all the most popular card management features and seamlessly presents them on a single platform. After easy download and installation, members simply register their cards on the app to enjoy many popular features, including:
• Seeing account details
• Setting alerts
• Getting a 90-day transaction history
• Reporting a card lost/stolen
• Making payments
• Disputing transactions
• Turning a card off/on
Click here for more information.
How to Enroll in Online Banking: Please watch the video below for instructions on how to get started with SharePoint CU online and mobile banking.
How to Use Bill Pay: Please watch the video below to learn how to setup and use Bill Pay.
Merger Related Questions
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