You can set up a Challenge Question in Internet Banking.
In Internet Banking, click on Settings > Additional Services > Challenge Questions Each Login
- Toggle to green to enable this feature
- Click on Save changes
*Only available for Internet Banking logins, does not work on the Mobile App.
In Internet Banking, select Settings > Contact Information on the left menu
- Review and update any outdated contact information
- Locate the Mobile/Text Messaging phone number
- Click on “Use this number for Text Messaging”
- Retrieve the code sent via text message
- Return to the website and enter the Verification Code
- Click on Submit
- Confirmation of a successful enrollment will be sent via text
On the Mobile App, select Contact Information on the left menu
- Review and update any outdated contact information
- Locate and select the Mobile/Text Messaging phone number
- On the next screen, select “Use this number for Text Messaging”
- Retrieve the code sent via text message
- Return to the App, enter the Verification Code, and hit Submit
- Confirmation of a successful enrollment will be sent via text
Yes. When you enter your SharePoint member number as your sign-on ID and PIN (Personal Identification Number) to login to your online banking account and then click on the “Submit” button, your personal information is encrypted before it is sent to our Internet Banking site.
In Internet Banking, click on Messages & Alerts > Manage Alerts on the left menu > General Alerts to turn on important alerts.
- Secure Message Alert
- Change in Contact Info Alert
- Login Credential Change Alert
- Login Alert
- Password Reset Request Alert
On the Mobile App, click Manage Alerts on the left menu > General Alerts to turn on important alerts, such as:
- Secure Message Alert
- Change in Contact Info Alert
- Login Credential Change Alert
- Login Alert
- Password Reset Request Alert